The Affordable Connectivity Program is a long-term, $14 billion program to help ensure we can afford the internet connections we need for work, school, health care and more. Choose a phone or internet company. Discovery Hub. I recently lost my job, I previously did not qualify, and I think I do now, can I resubmit? Yes, you can check with the National Verifier to see if you are eligible for ACP. Alternative Verification Process. Choose My Signature. If the Lifeline National Verifier is not able to prove that you qualify with only the information you give us, we may ask you to show official documents as proof. What is the problem here. For this step, you’ll need the application ID you received from the. Of course, if you run into any road blocks along the way, our team is here to. Files. Representatives provide their Representative ID number to each service provider for which they work. Please refer to the ACP Bulletins page and. Representative Accountability Database (RAD) Representative Accountability Database. To find a Lifeline provider in your area, use the Companies Near Me tool. The National Verifier has already been modified to make eligibility determinations based on the eligibility criteria that were added (WIC and income at or below 200% of the Federal Poverty Guidelines) and removed (substantial loss of income since February 29, 2020) in the Infrastructure Act for purposes of the Affordable Connectivity. So they just ignore the FCC Approval and try to do it themselves and get credit for it. For this process, you will need your company’s active 499 Filer ID and your most recently filed FCC Form 499-A. National Verifier and, if eligible, sign up for Xfinity Internet services at xfinity. and sign up for service with them. •. Xfinity 1-800-XFINITY What is the Affordable Connectivity Program? The Affordable Connectivity Program (ACP) is a $14. Services are provided at SafeLink's discretion. Find My Xfinity ID Get Help & Support Program My Remote. When you apply for the Affordable Connectivity Program (ACP) benefit, you may need to provide additional information or documentation if we cannot confirm your eligibility, identity, or address. Service discount up to $30/month. This is possible because you don't need the National Verifier (Gov-FCC) for the EBB Program. First, Have you applied through the National Verifier. When Xfinity rep try to enroll me XFINITY support gets 2 errors. All non-Internet Essentials Xfinity Internet customers must confirm their eligibility with the program's National Verifier. On Dec. But nearly every major provider—and dozens of smaller. Once you have confirmed the eligibility through the National Verifier, you can use this link Xfinity ACP to enroll your account to receive the ACP credit toward your internet service. Please refer to the ACP Bulletins page and Lifeline Announcements page for more details. After you qualify, choose a phone or internet company near you that offers the Lifeline benefit and sign up for service with them. redacts any ZIP codes meeting the criteria developed by the FCC to protect subscriber privacy and to reduce the risk of identification of enrolled households. The name you use on official documents, like your Social Security Card or State ID. Thursday, December 1st, 2022 12:28 AM. The National Verifier will return an eligibility decision by mail or email, if provided, within 7-10 days. How to Provide Additional Information or Documentationgot the following email response from xfinity after applying for ebb benefit Important information about your EBB application Thank you for applying for the. Demand on the National Verifier may also cause delays in your approval. I have been trying to get an acp credit on my internet service with xfinity and am having all kind of problems. S. When I access my account it shows I'm receiving the ACP discount. The Lifeline program is administered by the Universal Service Administrative Company (USAC). If you were verified through the National Verifier more than 90 days ago, you may need to reapply. Preferred Method of Contact. Hello @user_34dd8d We appreciate you taking the time to reach out to us today. For help with your information and application we have a special team for this. If you qualify, you will have 90 days to Choose a phone or internet company. Somewhere between may 25 and may 26 I contacted comcast about this, and was assured I would receive further contact within 6 hours that this was complete. Xfinity Mobile-Only Customers See moreThe National Verifier (NV) is Lifeline’s centralized application system. [email protected]_cdb3ec Thanks for creating a post on our Community Forums. Receive a discount on your phone bill of up to $15. . Consumers may also apply for the Lifeline program on their own, using the NV. Household Worksheet – English. Ask the customer to initial and e-sign the online application themselves (service. When I apply online for the benefit it keeps telling my that my ID cannot be found. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. I applied for the Lifeline through Lifeline National Verifier and was instantly qualified. com. Get information, troubleshoot any. The Affordable Connectivity Program (ACP) Application, Household Worksheet, and Recertification Form are available in English and Spanish. Please contact the National Verifier if you have any questions concerning your eligibility. Once the National Verifier has verified eligibility, customers can proceed to the enrollment step. How to find and what is your National Verifier ID from ACP (Affordable Connectivity Program). Affordable Connectivity Program. Here's why You are not currently qualified through the National Verifier or may need to renew your eligibility with the National Verifier if it is over 90 days. Get approved for the ACP by applying with the federal government’s National. got the following email response from xfinity after applying for ebb benefit. • Click the "Direct Messaging" icon. The Lifeline Support Center operates 7 days a week from 9am to 9pm and continues to. ACP service providers may have their own application process, so consumers should contact their preferred service provider. Identity Verification. Applications completed in the National Verifier portal (service provider portal, [email protected]_0bfc65 . Of course, if you run into any road blocks along the way, our team is here to. I had a problem with this as this was absolute fraud. I registered through the national verifier and received a confirmation email from them that I qualified. 5322 (1. Email received saying to apply national verifier before apply Xfinity. You may be able to apply though the company’s website, if they make that. Submit your proof documentation using any of the options below:To find a list of providers participating in the new Affordable Connectivity Program visit: fcc. You may have to show proof of income, like a tax return or three consecutive pays. If documents need to be review, the system will generate an. Military ID cards (active or reserve. Save up to $30/mo on Xfinity internet and mobile services. Any mail sent to the old mailing address will be forwarded for a period of time. National Verifier and, if eligible, sign up for Xfinity Internet services at xfinity. Eligibility criteria for ACP has been modified. Add a new 499 company officer to an existing 499 account. PO Box 7081. 1748. Based on Your Income. (xxx) xxx-xxxx. Enrollment website:. Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo. If you live together and share money, you are one household. It can take up to 45 days from the date the approval takes place for the credit to apply to the account. For each additional person, add: $10,280. Remember meProgram-Based Eligibility. If you no longer meet the eligibility requirements of ACP. The following data needs to match on both the Xfinity ACP application and on the National Verifier form: First and Last Name ; Date of Birth; Original National Verifier ID — Inputted during Xfinity ACP application. If you sign up at one of our stores or tents, you'll leave the same day with your new service. The Companies Near Me tool is powered by USAC’s Open Data initiative. This will. Emergency Broadband Benefit (EBB) Program Enrollment Process - Xfinity Support 8/24/21, 11:10 PM. A Status Check API – This API allows a user to check the status of an application using a unique identifier (token) generated and returned during the eligibility check. A consumer may also be eligible for the Affordable Connectivity Program if they participate in an ACP-qualifying program, such as the free and reduced-price school lunch program. Get the most out of Xfinity from Comcast by signing in to your account. Password. gov. Deployment Verification Reviews; FCC Rural Broadband Accountability Plan; Forms and Filing Deadlines; Glossary of Terms; High Cost Reference Guide; Rules & Orders; Tools; Upcoming Dates; Column 4. org for more information about the Lifeline Program. If you’re eligible as confirmed by the National Verifier and you’ve enrolled. 25 per month; or; Receive free cell phone and data serviceUse the Lifeline National Verifier to enter your information, create an account, and see if you qualify. This process will take approximately 10 minutes to complete. your credit using your Xfinity ID. If the Lifeline National Verifier is not able to prove that you qualify with only the information you give us, we may ask you to show official documents as proof. Your Information All fields are required unless indicated. The ACP and Lifeline Support Centers’ mailing address has changed to P. Subscribers find out immediately whether they pass/fail. Qualify Use the Lifeline National Verifier to. When Xfinity rep try to enroll me XFINITY support gets 2 errors. got the following email response from xfinity after applying for ebb benefit Important information about your EBB application Thank you for applying for the. Once ACP enrollment is complete on Xfinity, your monthly credit will be. Learn about TV, internet, home security, and more. Check the program’s definition of a household, as multiple households could reside at the same address. User name. Your Information All fields are required unless indicated. Ask your selected phone or internet company for assistance submitting your application. To do this: Click the blue Continue button below. Recertification Form (Spanish) Due Date. It determines whether consumers are eligible for Lifeline. The Affordable Connectivity Program (ACP) Program provides a discount of up to $30 per month for broadband services for eligible consumers. got the following email response from xfinity after applying for ebb benefit Important information about your EBB application Thank you for applying for the. Last NameIn order to enroll in the Emergency Broadband Benefit program with Xfinity, the information on your EBB application with the National Verifier must match the information on your Xfinity account. A consumer may be eligible for ACP-supported service if they qualify for Lifeline or a Lifeline-qualifying program, such as SNAP or Medicaid. Visit an Xfinity Store: People will be able to visit 500+ Xfinity Stores nationwide to sign up for Internet Essentials Plus, a service that includes 100 Mbps speed, a cable modem. USAC is responsible for data collection and maintenance, support calculation, and disbursement for the low-income program. What's your address? Just tell us where you'd like Internet Essentials service. DA/FCC #: DA-20-179. Make sure the information (name, address and date of birth) submitted on your National Verifier form. Call 855-8-INTERNET (855-846-8376) or visit internetessentials. To send a "direct message" / "private message" message to Xfinity Support: • Click the "Direct Message" icon or • The "To:" line prompts you to "Type the name of a person". This link Start ACP enrollment will take you directly to the login page for your account where you can accept the terms and conditions of the program. Who should I contact with Xfinity WiFi-related questions or troubleshooting? 24/7 telephone support is available from our customer service team. You may need to show other documents. 2. Once you have a National Verifier ID, there are three ways Comcast is making the ACP benefit easy to access and sign up for Xfinity Internet and mobile service:. We will contact you to let you know if we need additional information to confirm your eligibility. These programs can reduce the cost of phone or internet service by providing a monthly discount. com. Please keep in mind that the ACP credit is applied once all steps in this link are followed and processed. By clicking “Accept All”, you consent to. 959. . If you wish to transfer your ACP benefit to a new company you may transfer your benefit once a month. The next step would be to contact our dedicated support for ACP applications at 1-855-846-8376. If you or your child or dependent participate in certain government assistance programs such as SNAP, Medicaid, WIC, or other programs. 1. Consumers who live on qualifying Tribal lands received enhanced support of up to $75 per month toward broadband services. If the National Verifier cannot verify a subscriber’s eligibility through the database checks, service providers will be required to. Duplicate Subscriber MLAD. If you have already applied through the National Verifier, make sure to use your National Verifier ID when enrolling, as this way Comcast will make sure that you qualify. There are three variants; a typed, drawn or uploaded signature. To be at least as stringent as the National Verifier, information collected by participating providers in the alternative verification process should at least include the applicant's: (1) Full name, (2) phone number, (3) date of birth, (4) email address, (5) home and mailing addresses, (6) name and date of birth of the benefit qualifying person. What is your date of birth? Month Day YearStep 2: Service Providers Review Failures and Submit Existing Documentation. 25 per month; Receive a discount on your broadband bill of up to $19. Save on your internet bill. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Remember Me. Any mail sent to the old mailing address will be forwarded for a period of time. For FCC ACP complaints, please visit or call 1. . Only one monthly service discount and one connected device discount is allowed per household. Confirm Eligibility: GetEmergencyBroadband. 25 for residents of Tribal lands) on broadband internet service or eligible bundled phone/internet service for eligible low-income households in every state. . The Lifeline program is available to eligible low-income consumers in every state, territory, commonwealth, and on Tribal lands. Step 3: Submit Your Application. Complete the form and if qualified, you’ll get your National Verifier ID. Use the Lifeline National Verifier to enter your information, create an account, and see if you qualify. The first time you sign into an application, the system will prompt you to set up MFA for your account. Your eligibility for the federal government program will be determined by applying at ACPBenefit. Recertification is an annual requirement for Lifeline subscribers and is separate from reverification (one-time National Verifier process). For this step, you’ll need the application ID you received from the National Verifier when you were approved. The. Already have service? Check your eligibility for the ACP by completing the ACP application using your Xfinity ID. double-checked my information with the verifier, and resubmitted the xfinity form . Unused balance will not carry over from month to month. Assistance with the ACP Household Worksheet. The guideline is based on your household size and state. ACP service providers may have their own application process, so consumers should contact their. 887. If you are required to respond to a recertification notice and do not timely respond, you will lose your ACP benefit and your ACP internet service may be terminated or your bill may increase. Password. Phone. A one-time discount of up to $100 toward a laptop, desktop, or tablet. Perhaps Spectrum gets brownie points for every qualified household they themselves bring to the table. P. com ACCESS YOURNow you know how to pass the National Verifier easily and claim your free benefits. Enroll in the Emergency Broadband Benefit program at using your Xfinity ID, and complete the consent and application process. FCC Record Citation: 35 FCC Rcd 1483 (2) FCC Record: DA-20-179A1_Rcd. Click the Forgot Password link. Who Must File. Return this COVER SHEET with copies of your documentation and any completed forms to: Incluye esta PORTADA junto con copias de tu documentación y otros formularios completadosProgram eligibility will be determined for the FCC by Universal Service Administrative Company’s National Verifier and National Lifeline Accountability Database, or an alternative verification process. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). To prove their gross annual income, consumers must provide a document that clearly shows their income information, such as*: The prior year’s state, federal, or Tribal tax return. Or I haven't submitted an application through them. Step 2: Apply for the federal Affordable Connectivity Program.